Cancelling your Cox services
Cancelling your Cox services
Looking to make a change?
We can help with that. But we also want to keep you connected to everything you love. Here are a few ways to get more from your services and some options for making a change.
You don’t have to miss out
You don’t have to miss out
There are many benefits to your current Internet plan. Here are just a few of them.
A connection you can count on
A connection you can count on
Continue to surf, stream and share with fast, reliable speeds.
Your account is in your hands
Your account is in your hands
The Cox app lets you easily manage your services, read support articles and chat with us 24/7.
Peace of mind online
Peace of mind online
Stay protected online with Advanced Security, included when you choose Panoramic WiFi.
Wifi hotspots across the U.S.
Wifi hotspots across the U.S.
Your network shouldn’t end at your front door. Now, you’ll have access to 4M wifi hotspots for free.
Special internet upgrade offer
Special internet upgrade offer
Let’s stay connected
Upgrade to Internet Essential 30
How to fix slow wifi
How to fix slow wifi
If you’re experiencing slow downloads or buffering, your wifi may not be working properly. Here are some easy things you can do to fix it.
How to Increase internet speeds
How to Increase internet speeds
Make sure you’re getting the most bang for your buck. Check out this online guide to maximizing your wifi speeds.
Go beyond standard tech support
Go beyond standard tech support
Receive expert help for your toughest tech issues and enjoy peace of mind knowing that Cox Complete Care has you covered.
Help is a click away
If you have any questions or want to get more from your services, our virtual chatbot is here to help.
Hop on a quick chat and talk through any issues.
Cancel your services
Cancel your services
We’re sorry to see you go and hope to serve you again in the future. If you’d like to cancel your service, click below to get started.
We’re sorry to see you go and hope to serve you again in the future. If you’d like to cancel your service, call 1-844-227-3943 to get started.
We’re sorry to see you go and hope to serve you again in the future. If you’d like to cancel your service, call 800-234-3993 to get started.
Offer expires 12/31/2024. Available to current Starter Internet customers. After 24-month promotion period regular rates will apply for Internet Essential. See cox.com for current rates. Price excludes taxes, surcharges, and other fees. Speeds vary and are not guaranteed. For current download/upload speeds for all Cox Internet tiers, visit cox.com/dataspeedplans. All Cox Internet plans include 1.25 TB (1,280 GB)/mo. of data usage. Excess usage is $10/add’l 50 GB block, or purchase additional monthly data plans. Unused data does not roll over. See cox.com/datausage for complete details. “No annual contract” means no specific term period requirement and no early termination fees. All services and plans subject to Cox Residential Customer Service Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies: cox.com/policies. Offer may not be combined with other offer, discounts or promotions. Other restrictions may apply.
Available in select Cox service areas. Gigablast connection download speeds up to 1 Gbps or 940 Mbps based on the ethernet capability of the in-home modem. Actual speeds depend on capability of end user devices and other factors. Gigablast customers who signed up for service prior to 9/26/2017 are provided with an Unlimited Data Plan at no charge. Other restrictions may apply. See cox.com for more information.
Internet service details. All services and plans subject to Cox's Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.
**Additional services can be added at then-current regular rates. Rates and discounts subject to change when adjusting or removing any of your services or rented equipment.
Pricing, packages, and policies are subject to change at any time, including when adjusting/adding/removing services or equipment. Prices do not include applicable taxes, surcharges, usage-based charges (such as data, toll usage, pay-per-use service), and other fees. After any promotional period, regular rates apply (see cox.com/pricing). Prorated charges may appear on your bill if you change services before the billing cycle is complete. Rates, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s account features, such as existing discounts, bundles, term agreements, or service address. Other restrictions may apply. All services and plans subject to Cox Residential Customer Service Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies at: cox.com/policies.