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Cox Voice Outages in California

 

Outages can be frustrating, and we’ll do everything we can to minimize them and give you all the information you need to plan your day. This map is activated when an outage impacts more than 100 of our Cox Voice (wireline) customers in the same zip code. Zoom in and click on any indicated outage to see detailed information about the affected area, number of customers impacted, and outage start time.

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Area impacted Customers Started

What to do if there’s a network outage

In this case, Cox is aware of the outage and is working hard to restore your service, so don’t worry about trying to contact us.  

Here are some helpful tips while the outage is being resolved:

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Do not reset or reboot your equipment—this may cause additional problems.

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Sign up to receive a text notification once the outage is resolved. Simply submit your mobile number in the My Account outage alert or the Cox app.

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If you have Cox Homelife Security, your security system will still function on a cellular backup until internet connection is restored.  

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Need to stay connected? Enjoy free access to 3M+ Cox Hotspots nationwide if you have  Cox Internet Preferred or higher.

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Want to stream a show while you wait? Watch TV live and On Demand with the Contour app—free with a Cox TV subscription.

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