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Cox Business Certified Gateways and Modems

Details

A compatible cable modem is required to use your Cox Business Internet service. You can rent a modem from Cox Business or purchase your own from a third-party retailer.

Visit the Cox Business Internet page to learn more about our services.


Note: Visit Cox Certified Cable Modems to see a list of devices compatible with Cox Residential Internet service.

All modems and gateways must meet the following criteria to be certified for use with Cox Business Internet.

  • Compatible with your Cox Business Internet package
  • DOCSIS 3.1 and IPv6 compliant
  • Reasonably clean and sanitary
  • In good working order

If you attempt to use a modem that isn't compatible with Cox Business Internet service as listed below or isn't in good working order, the modem cannot be installed. Cox reserves the right to charge for any additional work caused by this attempt.

Certified DOCSIS 3.1 Devices

The DOCSIS 3.1 devices below are certified for use with Cox Business Internet packages, as noted in the following table.

Cox Business offers modems for lease only. Modems marked as Available to Purchase in Retail can be bought from any third-party retailer.

Brand and Model Modem Description Available to Lease
from Cox Business
Available to
Purchase in Retail
Package Compatibility
Arris CM8200

image of arris cm8200 front
DOCSIS 3.1
cable modem with
32x8 channel bonding
image of green check image of red x Supports speeds for Cox Business 1 Gbps Internet packages and below. Due to Ethernet technology limitations, 1 Gbps download speeds limited to 940 Mbps.
Arris SB8200

image arris sb8200 front
DOCSIS 3.1
cable modem with
32x8 channel bonding
image of red x image of green check Supports speeds for Cox Business 1 Gbps Internet packages and below. Due to Ethernet technology limitations, 1 Gbps download speeds limited to 940 Mbps.
Technicolor CGA4131

image of Technicolor CGA4131 Front
DOCSIS 3.1
gateway with
32x8 channel bonding
image of green check image of red x Supports speeds for Cox Business 1 Gbps Internet packages and below. Due to Ethernet technology limitations, 1 Gbps download speeds limited to 940 Mbps.
Technicolor CGA4332

image of Technicolor CGA4131 Front
DOCSIS 3.1
gateway with
32x8 channel bonding
image of green check image of red x Supports speeds for all Cox Business Internet packages

 

Technicolor CVA4004 



Image of Front Modem View
DOCSIS 3.1
modem with
32x8 channel bonding
image of green check image of red x Supports speeds for all Cox Business Internet packages.
Hitron CODA56

Front View
DOCSIS 3.1
cable modem with
32x8 channel bonding
image of red x image of green check Supports speeds for all Cox Business Internet packages.

DOCSIS 2.0 and 3.0 Devices

Although the DOCSIS 2.0 and 3.0 devices may still be in use with some Cox Business Internet services, they can't be installed on any accounts. If you're using a DOCSIS 2.0 or DOCSIS 3.0 device below, then contact us to discuss upgrade options.

Brand and Model Modem Description Package Compatibility
Arris SB6183

image of arris sb6183 front
DOCSIS 3.0
cable modem with
16x4 channel bonding
Supports speeds up to the Cox Business Internet 300 package

Note: This device only supports speeds up to 20 Mbps upload. If you subscribe to a service that supports an upload speed higher than 20 Mbps, upgrade to a DOCSIS 3.1 device to receive the higher upload speed.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

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