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Flexible mobile data plan options designed to give you more control and save you money. Only pay for the data you need with Pay As You Gig, or switch to Gig Unlimited if your needs change.*

All devices will be shipped via 2-day shipping, free of charge to the customer. Orders must be placed by 3PM ET to receive 2-day shipping. If an order is placed on Saturday, Cox will automatically upgrade the order to "overnight" shipping and it will ship Monday.

Cox will require an in-person signature for all device and accessory shipments over $300. Anyone in the household ages 18 and older is eligible to sign for deliveries.

Cox Mobile customers will only be allowed to ship devices and accessories to their service address.

Cox Mobile is excited to offer a variety of the latest Apple and Samsung devices.

We will email you a tracking number once the shipment is generated.

Yes. We accept mobile and landline phone numbers from all U.S. carriers, so it's easy to transfer your number when you sign up.

Yes, you may keep your existing Cox Voice number and not have to get a new number for your Cox Mobile device.

Yes, you can purchase a new device for an existing Cox Mobile line. If your previous device was on a payment plan, you may finance the new device against any open line of credit. Both devices will be on a payment plan with Citizens.^‡

Yes, if you have lived at your address for less than 6 months, you can provide an alternate address. However, we will ship devices to your service address.

If a device is on backorder, it means that device is currently out of stock. We have ordered more of that device, and we will deliver it to your service address ASAP.

Yes, you can still place an order, request financing, and set up your account while waiting for your device to be available. But you may only order one (1) device that is on backorder at a time.

If a device is on backorder, we will provide estimated shipping information on the device product page. Items take 48 hours to arrive once shipped.  

Your credit card information will be safely secured and associated with your transaction. Once the device is in inventory, you will be charged based on your selection (the full amount or financed amount) when the device ships.

Learn the key differences between cellular data versus WiFi and how to optimize your connectivity. Compare speed, reliability, ideal usage cases and how home internet and mobile data work together.

Number Lock Protection is an optional feature on your Cox Mobile account that prevents unauthorized users from transferring your phone number to other devices or to a different wireless carrier in order to gain access to your data and personal information.

This is a free optional feature.

Authorized users can enable the feature on Cox.com. Simply log into your account on Cox.com, go to My Account, and click My Profile. Under Password, Security & Privacy, click on Number Lock Protection. Follow the step-by-step instructions to enable the feature.  

Note: Number Lock Protection only secures your Cox Mobile lines. It does not affect any landlines you may have.  

Authorized users can disable the feature on Cox.com. Simply log into your account on Cox.com, go to My Account, and click My Profile. Under Password, Security & Privacy, click on Number Lock Protection. Follow the step-by-step instructions to disable the feature.  

Note: Number Lock Protection only secures your Cox Mobile lines. It does not affect any landlines you may have.  

No. Number Lock Protection only adds additional protection for your activated Cox Mobile lines.